bdt567 Privacy Policy

bdt567 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only the data we genuinely need to operate the platform safely and to deliver the services you expect as a Bangladesh-based player — fast payments, fair games, and responsive support.

This Privacy Policy should be read alongside the bdt567 Terms & Conditions, which govern your overall use of the platform. If you have any questions about how your data is handled, contact us at [email protected] at any time.

Our Privacy Commitments

Six core commitments that define how bdt567 treats your personal data.

1. Personal Data We Collect

When you register and use the bdt567 platform, we collect the following categories of personal data:

Registration Data: When you create a bdt567 account, we collect your full name, date of birth, residential address, email address, and mobile phone number. This data is required to verify your identity, confirm your eligibility to play (21+ only), and maintain your account.

Identity Verification Data: To comply with our anti-money laundering obligations and responsible gaming commitments, bdt567 may request copies of government-issued identification documents (such as a National Identity Card or passport), proof of address, and documentation confirming ownership of your registered payment method. These documents are processed solely for verification purposes.

Financial Data: We collect details relating to your deposits and withdrawals, including payment method identifiers (such as your bKash wallet number, Nagad account number, Rocket account number, or masked card number), transaction amounts in BDT, transaction timestamps, and transaction reference numbers. We do not store full payment card numbers on our servers; card processing is handled by our PCI-compliant payment partners.

Gaming Activity Data: We record all game sessions, bet placements, bet outcomes, wagering history, bonus activations, and account balance changes. This data is used to deliver the service, resolve disputes, detect irregular activity, and fulfil our responsible gaming obligations.

Technical and Device Data: When you access the bdt567 platform, we automatically collect your IP address, browser type and version, device type, operating system, referring URL, session duration, pages visited, and clickstream data. This technical data helps us maintain platform security, diagnose technical issues, and improve the user experience for players across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh.

Communications Data: If you contact bdt567 support via email or live chat, we retain records of those communications, including the content of messages and any attachments provided. These records help us track and resolve support requests efficiently.

Cookie and Tracking Data: The bdt567 platform uses cookies and similar tracking technologies as described in Section 8 of this policy. Cookie data may include session identifiers, preference settings, and anonymised analytics data.

2. How We Use Your Personal Data

bdt567 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and secure your bdt567 account, including processing login authentication and account recovery requests.
• Service Delivery: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank; to provide access to casino games and sports betting markets; and to credit bonus funds to eligible accounts.
• Identity Verification and Compliance: To verify your identity, confirm your age eligibility (21+), and fulfil our anti-money laundering and know-your-customer obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other unlawful or prohibited activity on the platform.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, enforce player-set deposit limits and self-exclusion requests, and comply with our responsible gaming commitments.
• Customer Support: To respond to your support queries, resolve disputes, and process formal complaints in accordance with the bdt567 complaints procedure.
• Marketing Communications: With your consent, to send you promotional offers, bonus notifications, and updates about new games or sports betting markets. You may withdraw consent for marketing communications at any time by contacting support at [email protected].
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the bdt567 platform's performance, game library, and user experience.
• Legal Obligations: To comply with applicable legal and regulatory requirements, including responding to lawful requests from competent authorities.

3. Legal Basis for Processing

bdt567 processes your personal data on the following legal bases:

• Contractual Necessity: Processing your registration data, payment data, and gaming activity data is necessary to perform the contract between you and bdt567 (as set out in the Terms & Conditions) and to deliver the services you have requested.
• Legal Obligation: Identity verification, anti-money laundering checks, and the retention of transaction records are required by applicable law and cannot be refused or restricted by individual Players.
• Legitimate Interests: Fraud detection, platform security monitoring, and anonymised analytics are processed on the basis of bdt567's legitimate business interests, provided those interests do not override your fundamental privacy rights.
• Consent: Marketing communications and non-essential cookies are processed only where you have given explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Who We Share Your Data With

bdt567 does not sell your personal data to third parties. We may share your data with the following categories of recipients where necessary to deliver our services or meet legal obligations:

• Payment Processors: Your payment method identifiers and transaction data are shared with our payment processing partners — including bKash, Nagad, Rocket, Upay, and card processing networks — solely to process your deposits and withdrawals. These partners are contractually bound to handle your data securely and only for the purpose of payment processing.
• Identity Verification Providers: Where required, we share identity document data with accredited third-party identity verification services to fulfil our know-your-customer obligations.
• Game Technology Providers: Game session data is shared with our licensed game technology partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to operate game instances, log outcomes, and ensure fair play certification. These providers are contractually prohibited from using your data for any purpose other than operating the game services.
• Fraud Prevention Services: Where we identify potential fraudulent activity, relevant account and transaction data may be shared with specialist fraud prevention services to investigate and mitigate risk.
• Legal and Regulatory Authorities: bdt567 will disclose personal data to competent legal authorities, regulatory bodies, or law enforcement agencies where required by applicable law, court order, or lawful regulatory request. Where permitted by law, we will attempt to notify affected Players of such disclosure.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of bdt567's business, Player data may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections described in this policy.

All third-party service providers with whom bdt567 shares personal data are required to implement appropriate technical and organisational security measures and to process that data only in accordance with bdt567's written instructions.

5. Data Retention

bdt567 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:

• Account Data: Retained for the duration of your bdt567 account and for a minimum of five years following account closure, to meet anti-money laundering and audit obligations.
• Transaction Records: Financial transaction records are retained for a minimum of seven years from the date of each transaction in accordance with standard financial record-keeping requirements.
• Identity Verification Documents: Retained for five years following account closure or the completion of the last transaction associated with your account, whichever is later.
• Support Communications: Retained for three years from the date of the relevant support interaction, unless the communication is subject to an ongoing formal complaint or legal proceeding, in which case it is retained until that matter is fully resolved.
• Marketing Consent Records: Retained for the duration of your account plus three years, to maintain an auditable record of consent and withdrawal of consent.
• Technical Log Data: IP addresses and session logs are retained for twelve months from the date of collection, after which they are anonymised or deleted.

Once personal data is no longer required for its original purpose and all applicable retention periods have elapsed, bdt567 will securely delete or irreversibly anonymise that data.

6. Cookies and Tracking Technologies

The bdt567 platform uses cookies and similar technologies (including local storage and session identifiers) to operate the platform effectively and to understand how players use it. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a game session. These cookies cannot be disabled without preventing normal platform use.
• Functional Cookies: Used to remember your preferences, such as your preferred language settings, notification preferences, and display configurations. Disabling functional cookies may reduce the quality of your experience on the platform.
• Analytics Cookies: Used to collect anonymised data about how players navigate the bdt567 platform — which games are most popular, where players exit, and how long sessions last. This data informs platform improvements and is never linked back to individual identities.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content. Marketing cookies are only set after you have provided explicit consent via the cookie consent prompt displayed on your first visit to bdt567.onl.

You can manage your cookie preferences at any time through your device's browser settings. Blocking strictly necessary cookies will prevent access to the bdt567 platform. Blocking other categories of cookies may affect platform functionality or the relevance of promotional content you see.

7. Data Security

bdt567 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• SSL/TLS encryption for all data transmitted between your device and bdt567 servers.
• Encrypted storage of sensitive personal data, including identity document data and payment identifiers, at rest.
• Role-based access controls ensuring that bdt567 personnel can only access the personal data necessary for their specific job function.
• Regular internal security reviews and vulnerability assessments of our platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems that store Player personal data.
• Contractual data security obligations imposed on all third-party service providers who handle bdt567 Player data.

While bdt567 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, bdt567 will notify affected Players without undue delay using the contact information registered to your account.

8. Your Data Privacy Rights

As a player on the bdt567 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Privacy Request" and your registered account details.

9. Children and Minors

The bdt567 platform is strictly for adults aged 21 years and above. bdt567 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete the personal data, and forfeit any funds held in the account in accordance with our Terms & Conditions.

If you believe that a minor has registered a bdt567 account, please notify us immediately at [email protected] so that we can take prompt action.

10. Third-Party Links and Services

The bdt567 platform may contain references to or integrations with third-party services, including payment providers such as bKash, Nagad, and Rocket, and game technology platforms operated by providers including Pragmatic Play, Evolution Gaming, and Spribe. When you interact with these third-party services, you are subject to their own privacy policies and terms of service. bdt567 has no responsibility for the data practices of third-party services and recommends that you review the relevant privacy policies before sharing personal data with any third-party provider.

11. Changes to This Privacy Policy

bdt567 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. The date of the most recent revision is displayed at the top of this page. Where material changes are made that significantly affect how we process your personal data, bdt567 will notify you via the email address registered to your account or via a prominent notice within the platform interface.

Continued use of the bdt567 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revision, you should cease using the platform and contact support to close your account.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how bdt567 handles your personal data, please contact our support team directly:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for privacy requests: "Data Privacy Request"
• Response time: bdt567 will acknowledge all privacy requests within 48 hours and provide a substantive response within 30 calendar days.

We take all privacy enquiries seriously and are committed to resolving them promptly, professionally, and in a manner consistent with the principles set out in this policy.

Related Documents

Other policies that form part of your agreement with bdt567.